INTRODUCTION
1.1 The
Directorate of Quality Assurance (Naval), has been set
up as part of the Directorate General of Quality Assurance under the Ministry
of Defence (Department of Supplies).
1.2 The Directorate of Quality Assurance (Naval)
is responsible for myriad QA related functions in respect of equipment and stores
that are procured by the different procurement divisions of the Government for
the Indian Navy and Indian Coast Guard
History of DQA (N)
2.1 At the
time of
2.2 The
Ordnance Factories (OFs), established during British Rule in India that worked
to full capacity in the period of the World Wars, were left with spare
manufacturing base in the post independence period. With the aim of utilizing
this surplus capacity it was decided to indigenously manufacture Naval items/stores to support the IN Ships. Accordingly a small Technical Cell was
constituted in 1953 in
2.3 The various stages of transformation that
the organization went through are pictorially represented below.
DQA(N) DQA(WP) ARMY NAVY
COMMON
ORGANISATION
CHAPTER - IV
ROLE & FUNCTIONS OF DQA(N)
4.1 The
Directorate of Quality Assurance (Naval), is directly responsible
to the Directorate General of Quality Assurance (DGQA) for its role and
functions. The primary functions of the DQA(N) are:-
(a) Render Quality Assurance cover for equipment/spares for the Naval electrical/electronic equipment and Naval Stores procured
by various organizations of the Indian Navy (IN) and Indian Coast Guard (ICG).
(b) Custodian of all data and information of all Naval Stores and
Naval Electrical / Electronic equipment being designated Authority Holding
Sealed Particulars (AHSP).
(c) Vendor Assessment and consequent Vendor Registration for Naval
equipment and stores. The DQA(N) also carries out
vendor capability assessment on case to case basis for procurement of special
equipment for the IN.
QA ACTIVITIES OF DQA(N)
5.1 QA
activities encompass all planned and systematic actions necessary to provide
adequate confidence that a product or service will satisfy the customer of the
given requirements for Quality. It
includes all QC (Quality Control) action, which are operational techniques and
activities that are used to fulfill requirements for the quality.
5.2 As
mentioned earlier DQA(N) {Dte of Quality Assurance
(Naval)} is responsible for Quality
Assurance of all Naval Electronic/Electrical/Weapon equipment and their spares,
and also for general Naval Stores of
patternised nature , which are used on board IN ships, submarines and Coast
Guard ships.
5.3 The
aim of Quality Assurance is to provide evidence and establish confidence about
the quality of product.
5.4 QA
function starts from design stage, selection of suitable vendor, Quality of raw
material, manufacturing processes, QA checks/tests etc. If the specifications
are correctly laid down and QA activities performed as per specification, no
store is likely to fail in its performance.
5.5 Quality
Assurance activities are undertaken by DQAN on stores materialising from Pvt.
Trade and Public Sector Undertakings through various Quality Assurance
Establishments (QAE) set up throughout the country. Each QAE has a zonal jurisdiction as well as
a specialised field. The DQA(N) is the QA Authority
and the regional/specialist QAEs are the QA Agency for each of the Purchase
Orders.
5.6 As Naval
stores and equipment include a variety of multi-technology and multi-disciplinary
items, their QA procedures are specific to the product. However this website only highlights the
general procedure, which is applicable to most of the products.
5.7 The
basic tenet pertains to the fact that quality of the product is the
responsibility of manufacturer. The QA organisation only guides and monitors
and assures Quality of the product.
5.8 In fact
the role of QA organisation starts from identification of suitable
manufacturers having proper infrastructure, Quality Control facilities and
resources etc. This is achieved through capacity assessment/Vendor
Registration.
5.9 Once a
Supply Order is placed on a manufacturer, the same is to be scrutinised by the
QA agency. The governing specifications/paper particulars mentioned in the
contract become the base line for QA activities.
5.10 The
Manufacturer submits his Quality Assurance Plan (QAP)/Drawing and Acceptance
Test Procedure (ATP) in consultation with QA agency to DQAN HQ for approval.
5.11 Incoming
raw material is checked for conformity as Inwards Goods Inspection (IGI) by
manufacturer and records maintained. The QA agency has full access to any or
critical material/record for verification. A few important checkpoints are
marked as CHP (Customer Hold Points). Manufacturer can proceed further only
after clearance on these points by the QA agency.
5.12 The QA
agency is involved during production processes particularly at critical stages
known as stage inspection.
5.13 After
final assembly/production, the manufacturer carries out pre-inspection of
stores and submits the same to QA agency along with a call letter.
5.14 Manufacturer
is expected to provide all test facilities. In case some of the facility is not
available in their premises, the tests are performed in DGQA labs or any other
Govt. approved lab and testing charges are borne by the manufacturer.
5.15 In case
of some purchase orders, provision of supplying pilot samples and according
clearance of bulk production by QA agency is stipulated. In such cases QA activity can be divided into
two parts.
(a) QA on Pilot Samples (PS)
(b) QA on Bulk Supply
5.16 PS is
subjected to all tests as mentioned in approved ATP. Tests vary from product to
product. However, in general, visual examination, dimensional checks, weight
measurement, physical checks etc are some of the common checks while
functional/performance checks, safety checks, environmental checks and
durability checks vary.
5.17 PS if
found satisfactory during testing is subjected to user’s trials suggestions of
users are incorporated and a Bulk Production Clearance (BPC) is accorded.
5.18 Manufacturer
starts bulk production and QA agency reserves the right of stage inspection.
5.19 QA
activity on bulk supply is carried out on pre-determined sampling basis
(depending upon type & nature of stores). A few routine tests are carried
out on 100% and other acceptance tests are carried out on random sampling
basis.
5.20 Destructive
tests/environmental tests are carried out on one sample or a pre-decided Qty,
which is generally at 1% of lot offered.
5.21 Test
results are critically scrutinised. Cross-confirmatory and surprise/vigilance
checks are carried out before sentencing the lot for acceptance/rejection
5.22 Accepted
stores are then marked with Acceptance mark and I/Notes are issued Quality of
packing material/packing is checked.
5.23 In case
of any occurrence of a defect, the QA Estt. undertake
defect investigation and find remedial measures.
5.24 Quality
audit/Quality surveillance checks are carried on the manufacturer’s records/processes,
where self certification status has been granted.
5.25 On
imported stores, no QA checks are performed except identification of products based on
documents and visual checks for transit damage (if any).
5.26 Item
developed for first time and cleared after successful QA checks are codified by
Dte of Standardisation by allotting DS Cat No. to Item/component. DS Cat Nos. are also reflected in hand books of items. The item can be
demanded by the users based on DS Cat Nos allotted from Material Organisation
.
30 Steps in Quality
Assurance followed by DQA(N) for indigenous items
5.27 Quality
Assurance is a highly responsible job to ensure that only quality products are
produced through control on raw material and processes and non-conformed product
does not reach to the users. The 30
steps followed by DQA(N) are as follows :-
1. Ensure that contract is placed on a DGQA registered firm.
2. Scrutinise and review the contract to ascertain that
specifications and other documents are properly defined.
3. Understand the QR/specification/drawing and other paper
particulars governing contract.
4. Keeps a watch on the critical raw material/components/sub-assy
/assy being procured by contractor from suppliers.
5. Draw samples for material testing and send to approved lab (duly
sealed) for testing.
6. If required, visit supplier to verify the
process/infrastructure.
7. Provide guidance/assistance to contractor during production/hold
ups.
8. Verify production processes of contractor and assure stage
checks.
9. Assist contractor to formulate QAP/ATP/drawings of product and
approval at Dte level.
10. Study and understand QAP/ATP.
11. Study the call letter (Challan) submitted by contractor.
12. Critically study the pre-inspection report of contractor.
13. Check validity of delivery period.
14. Ensure availability of test and measuring equipment with regard
to accuracy and precision required.
15. Where test facility is not available, arrange testing in
Defence/Govt. approved lab at contractors cost.
16. Check calibration status of test and measuring equipment, before
undertaking QA activity.
17. Perform/witness all tests as per governing specification/QAP
& ATP on pilot samples (PS) and bulk supply and prepare test reports.
18. Compare test results with pre-inspection report.
19. PS if found acceptable to be subjected to F/F tests and detailed
environmental tests (i.e. climate and durability)
20. Accord Bulk Production Clearance on successful trials of PS.
21. Study and apply sampling plan during bulk QA checks.
22. Safeguard against willful mixing of rejected/un-inspected stores.
23. HOE to study test report and perform vigilance check before
giving a ruling on acceptance/rejection.
24. Mark the accepted stores with acceptance mark.
25. Deface/destroy rejected stores.
26. Obtain guarantee certificate as per contract and issue I-Notes.
27. Check quality of packing material/Quality of packing.
28. Analyse the defect (if any), observed by consignee/users.
29. Find out remedial measure in consultation with contractor.
30. Intimate procurement agency of major issues (rejections &
defects observed).
5.28 Quality Audit and Surveillance DQA(N) carries out “Quality
Audit/surveillance checks” only in respect of
following cases :-
(a)
Self Certification granted for the product.
(b)
Shipyard Inspection items, where QA cover is provided by Shipyard
/Third Party. This is based on revised procedure mentioned in para 1.11 above.
(c)
Ordnance Factory supplied items. This is based on revised MoD policy
mentioned at para 1.9 above.
5.29 Acceptance
procedure for imported items. No
QA checks performed on imported stores except for identification of stores
based on their documents and visual checks for transit damage (if any). The
lists of documents to be checked are as follows:
(a)
Bill of lading
(b) Country of origin
(c) Shipping bills
(d) Bill of entry for
warehouse.
(e) Original manufacturer’s
test certificate/QA/Guarantee Certificate.
(f) PAC/firm’s confirmation
certificate.
(g) Firm’s guarantee certificate
as per S.O.
5.30 Standards and Specification used. The various specifications referred for
preparation of QAP/ATP are as follows :-
(a) Ministry of Defence publications like Joint Services Specifications, Joint Service Guidelines etc.
(b)
Bureau of Indian Specifications
(c)
British Specifications.
(d)
GOST
(e)
MIL Standards
(f)
DEF Standards
(g)
Naval Engg. Specifications NES
(h)
Naval Constructor’s Documents NCD
(i)
ASTM
(j)
JSS 55555
(k)
DQA(N) document of 2006 on ESS
5.31 A brief write up on
some of the above standards is placed at
Appendix A.
5.32 Types of tests conducted on Electronic equipment
.
The tests essentially comprise of following :-
(a) Qualification of components
(b) PCB – Bare board testing/components mounting
(c) Rack arrangements/ cabling and routing
(d) Testing of panels
(e) Environmental testing of panels & communication equipments
(f) Environmental stress screening
(g) EMI/EMC tests
(h) Software Quality Assurance—Unit level testing
(i) System Performance checks
(j) Factory Acceptance Tests
5.33 Types of tests conducted on General Stores. The highlights of testing
are as follows :-
(a) As per QAP drawn up for the item and in conformance of the
purchase order
(b) Pilot samples inspection at vendor premises and testing at
QA/Govt approved labs.
(c) Paints and chemicals as per the relevant test procedures
(d) Package inspection
(e) Stipulation of Shelf life
5.34 Types of tests conducted on Electrical Items
The
electrical items include batteries, cables, light fittings, Generators, motors,
panels, switch board etc. The tests
applicable for cables and batteries are highlighted as an example in subsequent
paragraphs. Similarly other
products are covered by their dedicated tests.
5.35 Cables
(a) Visual Inspection for
quality of finish
(b) Physical tests for
dimensional and constructional details . In respect of
cables tests on tensile strength, elongation at break ,ozone
test , polymer identification ete are conducted.
(c) Electrical tests like high
voltage, conductor resistance, insulation resistance, spark test on cores , gas
flame test , flammability test etc
(d) Toxicity index for Low Fire
Hazard cables
(e) Fire Survival test for
silicon material
(f) Thermal ageing test and
accelerating test
(g) Fluid resistance test
5.36 Batteries
(a)Weight
/ dimensions of fully charged cell
(b)Tests for Internal resistance , C20 capacity discharge ,C100 capacity ,
Insulation , charge time, charge retention , service cycle etc
(c)Air consumption test,
cooling effectiveness , temperature cycle , tilt test, storage life test etc
AHSP
FUNCTION
6.1 As regards AHSP functions are concerned, DQA(N) is required to be the repository of
drawings , specifications and
testing methodology of the product. This specialisation enables the Directorate to readily provide data , when sought, to
procurement agencies , Professional
Directorates of NHQ and shipyards. The
main areas of activity are enumerated in the succeeding paragraphs.
6.2 Assistance
to NHQ/ Shipyards in preparation of Statement of Requirements (SORs) for
imported equipment/items by providing technical details of QA aspects .
6.3 Participation
in Transfer of Technology programmes to indigenous production units with a view
to ensuring QA of products.
6.4 Technology
upgradation, quality enhancement and product improvement through
changes in R&D efforts, production process and application of equipment
and through revised maintenance/repair.
6.5 Updation
and creation of adequate facilities for testing in the field units.
6.6 Liaison
with and assistance to the Directorate of Standardisation, Ministry of Defence
in codification, compilation of Joint Service Rationalised (JSRLs), Joint
Service Specifications (JSS), Joint Service Preferred Ranges (JSPRs), IS specification
and other connected matters.
6.7 Preparation
and maintenance of complete technical information, Drawings, Specification,
Inspection schedules, BRs and other publications to enable speedy retrieval.
VENDOR REGISTRATION
AND
VENDOR ASSESSMENT
7.1 Introduction Defence
equipment and stores are subjected to a wide variety of end uses and those also
under varying operational and climatic conditions. Further the special and
critical requirements of storage, transportation, ease of maintenance/repair
and of life-time
product support are additional aspects to be considered for a
defence equipment /stores. It is, therefore, essential that features of defence
products and their quality are appropriately addressed by vendors specially
assessed for the same. A vital step
towards above is to lay down a systematic and institutionalized procedure for
assessment of the potential vendors for Defence stores and equipment.
8.2 Principles of Vendor assessment The basic principles of Vendor assessment are the following :-
(a) To select and register
vendors/suppliers for development, indigenous production and bulk supply of
specific products and to provide lifetime support.
(b) To select and/or develop
new design/technology for indigenous items to improve product features.
(c) To enable fair
distribution of the bulk requirement amongst various vendors.
(d) To consider whether or
not to continue placement of orders on Registered Vendors based on their
continued performance.
8.3 Scope of Vendor Assessment The vendor assessment
activity encompasses a detailed examination of the existing system of quality
control of production. Obviously this calls for a
thorough knowledge of the organisational requirements in the following areas:-
(a) Quality of Design –
Material, drawings, performance reliability and design evaluation reports.
(b) Quality of production
process – process documents, Machinery & control limitation, traceability.
(c) Production Quality
Control – Systematic quality checks; completeness, adequacy &
documentation.
(d) Quality of Vendors &
Vendors’ Quality control of their sub-contractors in respect of incoming raw
material , maintenance of records & treatment of rejected material,
evaluation of end product quality and treatment of unacceptable product.
8.4 For uniformity in vendor assessment and rating,
detailed instructions are in place for the QA authority to carry out the above function . The related specifications & documents are as
follows:-
(a)
Joint Services Guidelines 015:02:1995
(b) ISO-9000: 2000. Quality
Management System (Fundamentals and Vocabulary)
(c) ISO- 9001: 2000. Quality Management System- Requirements.
(d) DGQA guide on
Self-Certification.
Competent QA Authorities for Vendor Assessment
8.5 The DGQA has authorised various QA authorities for
initial assessment, renewal of registration, award of vendor rating and for
removal of a registered vendor. The details are as follows:-
(a) Initial assessment/renewal and registration
(i) Initiation – Chief
Quality Assurance Estt (CQAE)/Quality Assurance Estt. (QAE)/Purchaser
(ii) Initiation of Renewal –
Firm
(iii) Assessment &
recommendations – CQAE/QAE.
(iv) Recommending/Accepting
Authority – Chief Quality Assurance Officer (CQAO) or Quality Assurance Officer
(QAO) / DQA(N).
(b) Review and Appeal against Initial Registration.
DQA(N)
(c) Vendor
Rating.
(i) Assessment – CQAO/QAO
(ii) Recommendation &
Confirmation – CQAO/QAO
(d) Removal
of Vendors from Compendium of Approved Suppliers on various grounds but not involving fraud/malpractice.
(i) Initiation – Controller
and CQAO/QAO
(ii) Approval – Technical Director. However in any
case involving fraud/malpractices/ unethical business practices/Technical
incompetence/Financial incapability etc , the approval would be accorded by
DGQA.
(e) Re-instatement
of firms . Technical Directors.
Steps for Assessment &
Registration of Firms
8.6 Manufacturers preferably with a two year experience
in production of products and rendering of
services required by Defence units may be considered for Assessment and
Registration as vendors with DGQA/DQA(N).
Towards above ,
potential vendors need to be guided
by CQAEs/QAEs. When approached, the nearest CQAE / QAE shall give
necessary technical guidance/ assistance to the firm and supply the relevant
application forms and related information to the vendor, irrespective of the
discipline and type of stores for which the registration is sought by the firm.
The various steps to be followed are given in succeeding paragraphs.
8.7 Step No. 1
(a) Vendors can procure a
copy of JSG from the Dte. of Standardisation.
(b) Study notes on
assessment of vendors given in the JSG.
8.8 Step No. 2
(a) Obtain a copy of Vendor
Assessment Application Registration Form (VAAR) from nearest concerned Chief
Quality Assurance Establishment (CQAE)/Quality Assurance Establishment (QAE) or
any other authority as given in Para 4.5 above. Alternatively, prepare copy of
format given in JSG on computer.
(b) Fill up the form and
submit to the concerned CQAE/QAE.
8.9 Step No.3
(a) After the acceptance of
VAAR by CQAE/QAE, a team will visit the vendor to assess the details given in
vendor assessment application form and complete their Vendor Quality Survey
Report (VQSR). A sample copy of VQSR is placed at Appendix ‘B’
to this chapter.
(b) CQAE/QAE will prepare
Vendor Assessment Report (VAR) and process the same with concerned competent
authorities. A sample copy of VAR is placed at Appendix ‘C’
to this chapter.
8.10 Step No.4
(a) Competent Authority will
intimate acceptance or otherwise to the vendor and also intimate concerned
agencies including order placing authorities to include the vendor in their
Compendium of Suppliers, after approval & issue of registration
certificate.
(b) It is vendor’s
discretion to await tender enquiries based on action at (a) or intimate
separately to all concerned about their registration.
8.11 Firms not Eligible for Registration. The following
categories of firms are not eligible for assessment:-
(a) Traders/Dealers
(b) Sole Selling/authorised
agents.
(c) Sick units as defined in
the “Sick Industrial companies (Special Provision) act 1985” and which have
been declared sick by the competent Central/state Govt authority.
8.12 Validity Period of Registration and
Re-assessment for Renewal of Registration All firms on
initial acceptance will remain registered for a period of three years unless
and otherwise if removal from compendium of approved suppliers is processed.
For renewal, as far as possible concerned CQAE/QAE will advise the firms to apply to Competent
authorities six months before expiry of
the registration. It is also mandatory for a registered vendor to apply for
renewal of registration at least three months before the expiry of the
registration certificate. Registration of firms will lapse when not applied for renewal and their names will be removed
from the compendium of registered suppliers .No requests/representation from
the vendors will be entertained thereafter. Further, no show cause is required
to be issued to the vendors in such cases. As and when the firms apply later,
fresh assessment will be done as per procedure for initial registration and
assessment fee will be charged from such firms.
Assessment of financial Health.
8.13 While carrying out vendor assessment, apart
from verification of technical capability/capacity, it is also necessary to
assess the financial soundness of the firms to invest and incur expenditure for
initial development, raw materials and various other inputs required for
execution of Defence supplies as per the stipulated delivery. For this purpose,
the audited Balance sheets and profit and loss statements of the firm for the
previous two financial years will be obtained. From these documents, the
assessment team will give factual position as under:-
(a) Sales/Turnover in the
last two years and average/ year. For this purpose trading account will not be
considered and only sales account given in the audited Balance Sheets will be
included.
(b) Profit / losses during
the past 2 years.
(c) Accumulated losses.
(d) Net Worth of the firm
(Assets minus liabilities) The average turnover of the firm for the last two
years will be taken as the monetary limit up to which order can be placed on
the firm and this will be included in the assessment report .In case a firm is
making losses it will not be assumed that it can not be considered for
registration. Each case will be assessed and examined on its overall merits by
the Competent Recommending and Accepting Authorities.
(e) During the validity of
registration but not earlier than 3 years from the date of registration, a firm
may make a request for upward revision of his monetary limit alongwith all the
supporting documents to the competent authority. However such revision may be
made of once during the period of registration.
Action
on Rejection for Registration.
8.14 In case it is not possible to register a vendor
due to deficiencies noticed during assessment, the details of the deficiencies
noted will be intimated to the firm as an advice by the recommending authority
indicating that the firm may apply for registration afresh within a prescribed
time frame. Normally reassessment of such firms will be taken up only after six
months and on payment of fresh assessment charges for initial registration.
However, reassessment may be taken up earlier at the discretion of the
accepting Authority for reasons to be recorded in writing depending on the
nature of deficiencies noted earlier and merits of the case. To avoid the
possibility of vendors for a particular item who may have been rejected for
registration by one authority seeking to get registered through some other
Authority dealing with similar items, it will be incumbent on the part of
vendors to furnish all information regarding previous assessment results. For
such serious acts of omission and commission by vendor, the vendor will not be
considered for registration with Defence for a period of three years.
Grading of Vendors.
8.15 All vendors will be graded and registered
according to their quality system, technical facilities available with them and
their financial status. The grading will be awarded based on a system of
allotment of marks by the assessment team deputed to verify the firm in their
report viz. “Vendor Quality Survey Report (VQSR)” as per details indicated
below. Based on the marks obtained by the firms in the VQSR, one of the
following grading will be awarded to vendors.
|
Points |
Grading |
Remarks |
|
80% and more |
I |
Fit for Registration |
|
60% to 80% |
II |
- do - |
|
Less than 60% |
III |
Not fit |
8.16 The format of
VQSR is given at Appendix
B . The format for rendering the Vendor Assessment Report is given at Appendix C.
Self Certification
8.17 Self-certification relates to the authority given
by the purchaser to the manufacturer to formally certify the products or stores
on behalf of the purchaser or any other authority designated by him after
having verified the capability of the supplier’s infrastructure, polity and
practices to produce and supply goods of specified quality only. Purchaser’s
confidence in the supplier’s quality assurance is the key factor in awarding
the status of Self-certification.
8.18 Registered Defence vendors who have quality
systems of the requisite high standard and have achieved a very good vendor
rating during execution of Defence orders during the preceding three years can
be considered for grant of Self-certification status. The delegated
functionaries of DGQA will keep a constant watch on the performance of the
vendors and recommend consideration of suitable vendors for undertaking assessment
for Self-certification status. During their interaction for registration,
quality assurance and vendor rating exercises, firms may be advised of the
provisions of the Self-certification scheme and its benefits. This is desirable
with a view of motivate vendors to effect improvements in their quality system
and thereby in their ability to achieve product excellence.
Governing Conditions to
self certification
8.19 Self-certification is applicable only for the
products listed in the certificate and NOT for any similar or allied product.
8.20 The product shall continue to be manufactured
as per design, material, production process, quality control procedures and
acceptance levels, as initially approved by the assessment authority.
8.21 Any change in the management or any variations
in the Product Design, formulation, Process, quality System, Quality Control
Procedures and Product Quality Level shall be intimated to DGQA.
8.22 Even though Self-certification has been
awarded, DGQA or his representative has the inalienable right to examine and
verify any item.
8.23 Even though status of Self-certification is normally given for a
period of three years, periodic audit of the Quality System will continue to be
performed by the firm.
Appendix
A
(Refers to
1.
Different organisations , depending their core
expertise in R & D, Production,
Quality Assurance, Procurement and Service sector, issue and implement various
standards to suit their requirements .
2. In
(a) Industry or trade standards related
to manufacture of a product, software and services.
(b) User’s standards keeping in view the field of
application, criticality of end use and consumer’s interest in terms of
service, quality and economy to suit user’s budget and requirement
3.
Standards issued and implemented by various industries (e.g. Steel, petroleum,
Communications, Transport etc.) and companies belong to first category. Bureau of Indian Standards,
actually serves as a nodal agency for all industrial standards issued and
implemented in
4. On the other hand Defence Standards, Railway Standards and Standards issued
by Department of Electronic are examples of user’s standards. Directorate of Standardisation (MOD)
serves as Nodal Agency for all
Defence Standards used in
5.BIS Standards. Adoption of Indian
Standards issued by the Indian Standards Institution for materials and
equipments is of paramount importance from the point of view of developing
common source of supply for both Defence and Civil needs. Defence
Standardisation programme will, therefore, provide for active participation of
the preparation of Indian Standards and their eventual adoption. This will make
it possible to include in Defence Supplies the commonly available commercial
products.
6. In some of the Defence Equipments / Stores based on the design parameters
some times the various international standards are being adopted.List of
important international standards are enumerated below :-
BS - British Standards.
ASTM -
American Standards.
DIN - German
Standard.
GOST -
Russian Standard.
JIS - Japanese
Standard.
7. In some of the cases,
to meet the specific requirements of defence related equipment /
stores following standards are being adopted:-
MIL - Military
Standard (
NES - Naval
Engineering Specification (British).
NCD - Naval construction document issued by NSM / DNA.
DGS - Director General Shipping
(Admiralty).
8. Joint Services Specifications(JSS)
are Government documents prepared by the various Standardisation Sub-committees
with the help of Technical Panels / Working Groups. These documents are
prepared to guide the manufacturers, designer, Quality Assurance Authority and
users for procurement, maintenance and use of Defence Stores. These documents
lay down the various parameters of an item and how to check them. They may also
cover related activities such as Quality Assurance, packaging, marking,
handling, safety, usage etc. These documents are mandatory for use in Defence
as these are approved by the Ministry of Defence for promulgation. Whenever such a document is approved by the Ministry, use of the
departmental specification on the subject, if existing, will cease forthwith.
9. JSS is prepared only when -
(a) A National Standard does not exist.
(b) Existing National Standard does not meet the
Defence requirement.
(c) Existing National Standard cannot be aligned to
meet the existing departmental specifications / requirements.
10 . A list of important JSS is given below:-
(a) JSS 002 - Guidelines for Defence
representative in committees/sub-committees and panel of Bureau of Indian
Standards.
(b) JSS. 015 - 02 / 95 - Assessment and registration of vendors for Defence.
(c) JSS. 016 / 90 - Implementation of Joint Services
documents by Services of Organisation of Ministry of Defence.
(d) JSS . 014 - Procedure
for payment / issue of Standardisation documents to trade and private agencies.
(e) JSS . 028 / 93 - Human factors
for designs of equipments.
(f) JSS. 755
/ 2001 - COTs (Commercial of the Self) pertaining to Electronic components in
the services.
(g) JSS . 0251-01/1987 -
Procedure for preparation & production of Technical Publications
(Electronics/Electrical Equipments).
(h) JSS.
0283/95 - Design & Manufacturing requirements to service Electronic
equipments/systems
(j) JSS.333/90 - Compendium of Joint Services
Specification
(k)JSS. 0263/86 -
Reliability Design Qualification and Production Acceptance Test
(l) JSS. 0286/94 - Design for reliability/
maintainability & Testability of electronic equipment
9.Joint Services Guide (JSG) Whereas a Joint Services
Specification covers a single item or a process , the Joint Service Guide
covers a group of items or processes. Useful information such as application,
availability, related specification, AHSP concerned are listed in these guides.
A JSG may also be published for procedural and policy matters. A list of important JSGs is given
below:-
(a) JSG . 002 - Guidelines for Defence representative in committees/sub- committees and panel of Bureau of Indian
Standards.
(b) JSG . 015 - 02 / 95 - Assessment and registration
of vendors for Defence.
( c)JSG. 016 / 90 -
Implementation of Joint Services documents by Organisation of Ministry of
Defence.
(d) JSG . 014 - Procedure for payment / issue of
Standardisation documents to trade and private agencies.
(e) JSG. 028 / 93 - Human factors for designs of equipments.
(f) JSG . 755 / 2001 - COTs (Commercial of the Self)
pertaining to Electronic
components in the services.
(g)JSG .
0251-01/1987 - Procedure for preparation & production of Technical Publications
(Electronics/Electrical Equipments)
(h) JSG. 0283/95 - Design & Manufacturing requirements to service
Electronic equipments/systems
(j) JSG. 333/90 - Compendium of Joint Services Specification
(k) JSG. 0263/86 - Reliability Design Qualification and Production Acceptance
Test
(l) JSG . 0286/94 - Design for reliability/
maintainability & Testability of electronic equipment.
Other Publications
10. In addition to above, the following documents are also prevalent:-
(a) Joint
Service Rationalized Lists (JSRLs). Joint Services Rationalized
List is a list of items, arrived at after process of elimination of superfluous
variety from the existing inventory such that the items listed are adequate to
meet the current needs of the users.
(b) Joint Service Preferred Ranges
(JSPRs).
(c) American Society for
Testing Materials (ASTM). These specifications are originated
by
(d) Mil Standards (Mil Grade).
These specifications are originated by US Army and universally adopted by
various Armed Forces of other nations for critical requirements.
(e)Naval Engineering Standards(NES). These specifications are
originated by the Royal Navy of United Kingdom and generally used by their
friendly countries especially on “New construction of warships”.
(f) Naval Construction Documents
(NCD). These documents/specifications are issued by Naval Headquarters/Directorate of
Naval Architecture for various
(g) Gost. These are
Russian specifications applicable for equipmentand material manufactured in
(h) DIN. It is a
German standard/specification applicable to equipment/items manufactured by
11. Software Quality Standards. Apart from above specifications on hardware
items the Software standard presently followed is IEEE.12207 .
Appendix
B
( Refers to para
4.15)
VENDOR
QUALITY SURVEY REPORT (VQSR) PART –I
QUALITY MANAGEMENT
SYSTEM-REQUIREMENTS Total Marks-200
1. Quality Management System [6 marks]
1.0 General
Requirements
1.1 Whether the organisation has established,
documented, implemented, maintained and continually improves a quality
management system in accordance with the requirements of ISO 9000-2000?
1.2 Whether the organisation has identified the
processes needed for the quality management system, determined the sequence and
interaction of these processes, criteria and methods required to ensure the
effective operation and control of these processes, ensures the availability of
information necessary to support the operation and monitoring of these
processes, measures, monitors and analyses these processes and implements
action necessary to achieve planned results and continual improvement.
2.0
Management Responsibility
2.1 Management
Commitment. Whether the top management is committed to the
development of the quality management system.[6 marks]
2.2 Customer
Focus. Whether the Top management ensures that
customer needs and expectations are determined considering obligations related
to product including regulatory and legal requirements, converted into
requirements and fulfilled with the aim of achieving customer satisfaction.
[6 marks]
2.3 Quality
Policy. Has the top management defined its Quality policy? Is
it appropriate to the purpose of the organisation, committed to meeting
requirements of customers and to continual improvement, provides a framework
for establishing and reviewing quality objectives, communicated and understood
at appropriate levels in the organisation, reviewed for continuing suitability
and controlled?[6 marks]
2.4 Planning
2.4.1 Quality
Objectives. Whether the top management ensures quality
objectives needed to meet requirements for product are established at relevant
functions and levels within the organisation and are measurable and consistent
with the quality policy including the commitment to continual improvement. [4
marks]
2.4.2 Quality
Planning. Whether the top management ensures resources needed
to achieve the quality objectives are identified planned and the output of the
planning documented. [4 marks]
2.5 Administration
[10
marks]
2.5.1 Responsibility
and Authority. Whether the organisation has defined the
functions and their interrelations within the organisation including
responsibilities and authorities and communicated in order to facilitate
effective quality management.
2.5.2 Management
Representative. Whether the top management has appointed
members of the management who have responsibility and authority to ensure
establishment and maintenance of quality management system?
2.5.3 Internal
Communication. Whether the organisation ensures effective
communication between its various levels and functions regarding the processes
of the quality management system and their effectiveness?
2.5.4 Quality
Manual. Whether a well defined quality manual has been
established, maintained and controlled which includes scope, Documented
Procedures and processes?
2.5.5 Control
of Documents. Whether a well defined documented procedure
available for controlling of Quality Management System documents
?
?2.5.6 Control of Quality Records. Whether a documented
procedure is established/available for the
identification, storage, retrieval, protection, retention time and disposition
of quality records?
2.6 Management
Review [8 marks]
2.6.1 General.
Whether the Top management reviews the quality management system at planned
intervals to ensure its continuing suitability, adequacy and effectiveness?
2.6.2 Review
Input. Whether the inputs to the management review include
Results of audits, Customer feedback, Process performance and product
conformance, Status of preventive and corrective actions, follow up actions
from earlier management reviews, changes that could affect the quality system?
2.6.3 Review
Output. Are the outputs from the management review including
actions related to Improvement of the quality management system and its
processes, products related to customer requirements and resource needs. Are the results from the management reviews recorded?
3.0 Resource
Management [10 marks]
3.1 Provision
of Resources. Has the organisation determined and provided in a
timely manner the resources needed to implement and improve the processes of
the quality management system and to address customer satisfaction?
3.2 Human
Resources [8 marks]
3.2.1 Assignment
of Personnel. Whether the Personnel assigned responsibilities
defined in the quality management system are competent on the basis of
applicable education, training, skills and experience?
3.2.2 Training,
Awareness and Competency. Whether the organisations has
established a system for identifying competency needs of personnel and provide
training, Evaluate the effectiveness of the training provided, and maintain
appropriate records of education, experience, training and qualifications of
its personnel?
3.2.3 Facilities.
Has the organisation identified, provided and maintained facilities such as
Workspace, Equipment, hardware and software and supporting services it needed
to achieve the conformity of product?
3.2.4. Work
Environment. Whether the organisation has a system for
identification and management of human and physical factors of the work
environment needed to achieve conformity of product?
4.0 Product
Realisation [10 marks]
4.1 Planning
of Realisation Processes. Whether the organisation has
determined Quality objectives for the product, project or contract, processes
and documentation, resources and facilities specific to the product Verification
and validation activities, the criteria for acceptability, and records that are
necessary to provide confidence of conformity in the process planning for
product realisation?
4.2
Customer Related Process
[10 marks]
4.2.1 Identification
of Customer Requirements. Whether the organisation has
established a system for determining customer requirements with regard to
quality, availability, delivery and support, intended unspecified requirements
and to meet regulatory and legal requirements?
4.2.2 Review
of Product Requirements. Whether the organisation reviews the
identified and additional customer requirements and ensures that Product
requirements are defined, unstated customer requirements are confirmed before
acceptance, discrepancies between contract and a tender are resolved,
products/services meet defined requirements and records available of the
reviews and subsequent follow up actions ?
4.2.3 Customer
Communication. Whether the organisation identifies and implements
arrangements for communication with customers relating to:
4.2.3.1 Product information.
4.2.3.2 Enquiries, contracts or order handling,
including amendments.
4.2.3.3 Customer feedback, including customer
complaints.
4.3 Design
and/ or Development [30 marks]
4.3.1 Design
and/ or Development Planning
4.3.1.1 Whether the organisation plans and controls
design and/ or development of the product by determining/ verifying stages of
design and/ or development processes, Validation activities appropriate to each
design and/ or development stage Responsibilities and authorities for design
and/ or development activities ?
4.3.1.2 Are the Interfaces between different groups
involved in design and/ or developments are managed to ensure effective
communication and clarity of responsibilities?
4.3.1.3 Is the Planning output updated as
appropriate as the design and/ or development progresses ?
4.3.2 Design
and/ or Development Inputs
4.3.2.1 Whether the Inputs relating to product
requirements have been defined and documented?
4.3.2.2 Are the inputs reviewed for adequacy and
incomplete, ambiguous or conflicting requirements resolved ?
4.3.3 Design
and/ or Development Outputs. Whether the
outputs of the design and/ or development process documented in a manner that
enables verification against the design and/or development inputs. Are
the Design and/or development output documents approved prior to release?
4.3.4
Design and/ or Development Review
4.3.4.1 Whether, systematic reviews of design and /
or development Conducted at suitable stages.
4.3.4.2 Are the participants in such reviews including representatives of
functions concerned with the design and/ or development stage (s) being reviewed.
4.3.4.3 Are the results of the reviews and
subsequent follow-up actions recorded and records made available.
4.3.5
Design and/ or Development Verification
4.3.5.1 Are Design and/ or development verification
performed to ensure the output meets the design and/ or development inputs?
4.3.5.2 Are the results of the verification and
subsequent follow-up actions recorded?
4.3.6 Design
and/ or Development Validation
4.3.6.1 Whether Design and/ or development
validation performed to confirm that resulting product is capable of meeting
the requirement for intended use.
4.3.6.2 Whether validation completed prior to the
delivery or implementation of the product where applicable.
4.3.6.3 Whether partial validation performed
wherever it is impractical to perform full validation prior to delivery or
implementation.
4.3.6.4 Are the results of the validation and
subsequent follow-up actions recorded?
4.3.7 Control
of Design and/ or development Changes
4.3.7.1 Whether design and/ or development changes
identified, documented and controlled and include evaluation of the effect of
the changes on constituent parts and delivered products.
4.3.7.2 Are the changes verified and validated as
appropriate and approved before implementation and results of the review of
changes and subsequent follow up actions documented.
4.4 Purchasing
4.4.1
Purchasing Control
4.4.1.1 Existence of effective control on purchasing
processes to ensure purchased product conforms to requirements.
4.4.1.2 Whether the organisation evaluates and
selects suppliers based on their ability to supply products in accordance with
the organisation’s requirements, whether the Criteria for selection and
periodic evaluation are defined and the results of evaluations and follow-up
actions recorded.
4.4.2 Purchasing
Information
4.4.2.1 Whether the Purchasing documents contain
information describing the product to be purchased.
4.4.2.2 Whether the organisation has a system for
ensuring the adequacy of specified requirements contained in the purchasing
documents prior to their release.
4.4.3 Verification
of Purchased Product
4.4.3.1 Whether the organisation identifies and
implements the activities necessary for verification of purchased product.
4.4.3.2 Whether the organisation has specified the
intended verification arrangements and methods of product release in the
purchasing information whenever the organisation or its customer proposes to
perform verification activities at the supplier’s premises.
4.5 Production
and Service Operations [10 marks]
4.5.1 Operations
Control. Whether the organisation has
arrangements for controlling production and service operations through
specifying product characteristics, making available work instructions, use and
maintenance of suitable equipment implementing monitoring activities.
4.5.2 Identification
and Traceability
4.5.2.1 Whether the organisation has a system for
identifying, where appropriate, the product by suitable means throughout
production and service operations, and the status of the product with respect
to measurement and monitoring requirements.
4.5.2.2 Whether the organisation has a controlling
and recording system for unique identification of the product, where
traceability is a requirement.
4.5.3 Customer
Property. Whether the organisation exercises care with customer
property while it is under the organisation’s control, identifies, verifies,
protects and maintains customer property provided for use or incorporation into
the product and records and reports to the customer any customer property that
is lost/ damaged.
4.5.4 Preservation
of Product. Whether the organisation
preserves conformity of product with customer requirements during internal
processing and delivery to the intended destination.
4.5.5 Validation
of Processes
4.5.5.1 Whether the organisation validates any
production and service processes where the resulting output cannot be verified
by subsequent measurement or monitoring.
4.5.5.2 Whether the Validation demonstrates the
ability of the processes to achieve planned results.
4.5.5.3 Whether the organisation has defined
arrangements for validation that includes Qualification of processes, equipment
and personnel, methodologies and procedures records and re-validation.
4.6 Control
of Measuring and Monitoring Devices [10 marks]
4.6.1 Whether the organisation has identified the
measurements to be made and the measuring and monitoring devices required to
assure conformity of product to specified requirements.
4.6.2 Are measuring and monitoring devices used and
controlled to ensure that measurement capability is consistent with the
measurement requirements.
4.6.3 Are measurement and monitoring devices, where
applicable, Calibrated and adjusted periodically or prior to use against
devices traceable to international or national standards, safeguarded from
adjustments that would invalidate the calibration protected from damage and
deterioration during handling, maintenance and storage results re-assessed if
they are subsequently found to be out of calibration and corrective action
taken.
5.0 Measurement,
Analysis and Improvement [10 marks]
5.1
Planning: Has the organisation defined, planned and implemented
the measurement and monitoring activities needed to assure conformity and
achieve improvement including the determination of the need for and use of
applicable methodologies including statistical techniques.
5.2 Measurement
and Monitoring [20 marks]
5.2.1 Customer Satisfaction
5.2.1.1 Whether the organisation monitors
information on customer satisfaction and/ or dissatisfaction as one of the
measurements of performance of the quality management system.
5.2.1.2 Are the methodologies for obtaining and
using this information determined?
5.2.2 Internal
Audit
5.2.2.1 Whether the organisation conducts periodic
internal audits to determine whether the quality management system conforms to the
requirements of this standard, and it has been effectively implemented and
maintained.
5.2.2.2 Whether the audit plans take into
consideration the status and importance of the activities and areas to be
audited as well as the results of previous audits, defines the audit scope,
frequency and methodologies conducted by personnel other than those who perform
the activity being audited.
5.2.2.3 Whether a documented procedure for
conducting audits available.
5.2.2.4 Whether the management takes timely corrective
action on deficiencies found during the audit and follow-up action including
the verification of the implementation of corrective action and the reporting
of verification results.
5.2.3 Measurement
and Monitoring of Processes
5.2.3.1 Whether the organisation applies suitable
methods for measurement and monitoring of those realisation processes necessary
to meet customer requirements.
5.2.3.2 Are these methods confirming the continuing
ability of each process to satisfy its intended purpose?
5.2.3.3 Whether evidence of conformity with the
acceptance criteria documented
5.2.3.4 Whether the records indicate the authority
responsible for release of product.
5.2.3.5 Whether Product releases and service
delivery do not proceed until all the specified activities are satisfactorily
completed unless otherwise approved by the customer.
5.3 Control
of Non-conformity [10 marks]
5.3.1 Whether the organisation ensures
identification of non-conforming products, which do not conform to requirements
and controlled to prevent unintended use or delivery and these activities are
defined in a documented procedure.
5.3.2 Whether the organisation takes appropriate
action regarding the consequences of the nonconformity when nonconforming
product is detected after delivery or use has started.
5.3.3 Whether the organisation reports for
concession to the customer, the end user, regulatory body or other body. The
proposed rectification of nonconforming product where required.
5.4 Analysis
of Data. Whether the organisation collects and analyses
appropriate data to determine the suitability and effectiveness of the quality
management system and to identify improvements that can be made. [4 marks]
5.5 Corrective
Action. Whether the organisation takes corrective action to
eliminate the cause of non-conformities in order to prevent recurrence and
documented the procedure for corrective action. [4 marks]
5.6 Preventive
Action. Whether the organisation has identified preventive
action to eliminate the cause of potential non-conformities to prevent
occurrence and documented the procedure for preventive action. [4 marks]
PART II
PRODUCT
SPECIFIC TECHNICAL CAPABILITY OF VENDOR (Max Marks-
200)
1.0 Management
Responsibility [5 marks]
Whether objective evidence available of Management commitment
to provide product specific resources.
2.0 Quality
Plan [5 marks]
Whether the management has prepared and made
available a comprehensive quality plan.
3.0
Facilities/ Assistance [5 marks]
Whether the supplier has all
requisite facilities for proper performance of the verification work by the
inspection team.
4.0 Manufacturing
Plant and Machinery [10, 5, 5 and 5 = 25 marks]
4.1 Whether essential plant and machinery are
available for the product range under consideration to the required
specifications.
4.2 Whether desirable plant and machinery for the
product range under consideration are available.
4.3 Whether the plant and machinery is adequately
Sophisticated/ State of the art technology as relevant to the product requirement.
Give brief details to support assessment.
4.4 Whether the firm has requisite maintenance
facilities for in-house plant machinery and test equipment.
5.0 Manufacturing
Process [10 ,5, 5,and 5 = 25
marks]
5.1 Availability of all manufacturing operations and
processes in house (These include all process/ operations required to be
performed on the raw materials, semi finished/ finished components and
sub-assemblies/ assemblies for conformity of end product to required
applications including packing, marking, handling and storage/ delivery).
5.2 Is the subcontracting, if any, for processes/
operations or finished/ finished components/ sub-assemblies/ assemblies done as
per laid down norms by AHSP? Give brief details to support assessment (if
applicable).
5.3 Whether the available processes capability
(including that of sub-contractor) is adequate and compatible with the product
specific requirements.
5.4 Whether the firm has made a realistic assessment
of the production capacity for the items for which registration is sought.
6.0 Quality
Control/ Assurance [5 and 5 = 10 marks]
6.1 Whether the supplier is familiar with SPC
techniques.
6.2 Are these techniques being applied by the
supplier for improvement wherever applicable?
7.0
Inspection, Measurement and Test Equipment [10,5,5,5,5 and 5 = 35 marks]
7.1 Whether essential test equipment for all quality
control and measurements are available in house as per laid down norms of AHSP?
7.2 Whether desirable test equipments are available
as per laid down norms.
7.3 Where desirable in house test facilities are not
available, have alternative arrangements been made and are these adequate. Give
brief details.
7.4 Whether calibration manual. Instructions are
available indicating calibration standards, methods, periodicity and
responsibility for calibration of test equipment.
7.5 Whether the firm actually implements the laid
down procedure for the calibrations of test equipment and can produce
documentation in support of it.
7.6 Whether the firm has a system for identifying
and isolating equipment of doubtful nature.
8.0 Human
Resources [10 and 5 = 15 marks]
8.1 Whether the firm has adequate number of
qualified, experienced and trained personnel with required expertise for manufacture
and inspection of the entire range of products.
8.2 Whether the firm is maintaining records of
qualification, experience and training of personnel.
9.0 Technical
Resources [10 marks]
Where applicable, whether the firm has adequate
technical resources for support services such as preparation of specifications,
drawings, user handbooks, technical manual, part lists etc.
10.0 Infrastructure
[10, 10 and 10 = 30 marks]
10.1 Covered and open space for manufacturing
facilities and semi finished/ finished product.
10.2 Bond rooms commensurate to the type of stores
to be supplied and quantum of proposed supplies and their security.
10.3 Adequacies of power supply including stand by
and water resources.
11.0 Safety and Environment [5, 5, 5, 5 and 5 = 25 marks]
11.1 Lighting and ventilation.
11.2 Hygiene and sanitation, eco-friendly waste
disposal and pollution control
11.3 Fire fighting arrangements.
11.4 First aid and medical arrangements.
11.5 Approach to firm and adequate security.
12.0 General Requirements [5 and 5 = 10 marks]
12.1 Whether the firm is maintaining record of all
supply orders for the item being manufactured?
12.2 Whether the execution of the supply orders
conforms to the delivery schedule.
Appendix
C
( Refers to
PART I -
VENDOR ASSESSMENT REPORT (VAR)
1. Composition of the assessment team
1.1 Team leader Name & Designation
1.2 Member (s) Name & Designation
2. Name of the firm
3. Address
3.1 Registered office:
Tel No. Fax:
Grams: e-mail:
3.2 Factory/ Works
Tel No. Fax:
Grams: e-mail:
4. Item / Eqpt for which vendor assessment carried
out.
4.1 Nomenclature
4.2 Specification/ Drawing No
4.3 Cat Part No.
5. Date (s) of Assessment
6. Comments on Tech Capability/ Capacity of the firm
for:
6.1 Producing quality goods conforming to Specn /
Drg.
6.2 Inspection/ testing
6.3 Adhering to delivery schedule
6.4 Financial capacity
6.5 Providing literature for AHSP work
7. Comment on management/ Labour relation:
8. Monthly production capacity of the stores (s):
9. Any other relevant information:
10. Vendor Assessment Score% Marks obtained in part
I x .5% Marks
obtained in part II x .5
Percentage marks obtained
11. Recommendations of the team of assessors:
SIGNATURE OF THE MEMBERS OF ASSESSMENT TEAM
RANK AND NAME SIGNATURE WITH DATE
1. Team leader.
2. Member:
3. Member:
PART II – APPROVAL OF THE CQAO / QAO
I have gone through the assessment report and the
following comments/ recommendations are offered:-
1. Technical Capability:
2. Inspection/ Test facilities:
3. Production capacity:
4. Monetary Limit:
The firm is Approved/ Not Approved for registration
Place Signature
Date Name
@ Designation
In 1958 to promote indigenous development, Directorate of Stores Production Navy– DSP (N)
was set up under the Naval Headquarters. This Directorate also had two regional
offices, one at
1.4 In 1963,
Directorate of Stores Production (Navy) was transferred from NHQ to DGI
(Directorate General of Inspection) and was renamed as Directorate of Development and Inspection (Marine
Stores), i.e. DDI (MS). In 1968, DDI (MS) was expanded to two
Directorates, the one being Directorate
of Development & Inspection (Marine Stores)[DDI(MS)]
and Directorate of Warship Projects (DWP).
The role of DWP was to look
after the requirement of new construction ships mainly the Leander class
frigates at MDL, Mumbai, and that of DDI(MS) performed to all Naval
Stores, Equipment and Spares.
Subsequently in 1968, DDI(MS) was renamed as
Directorate of Production and Inspection (Naval).
1.5 In 1975,
there was further re-structuring of functions.
Accordingly, DWP
was given the responsibility of all Marine Engineering and
1.6 . In
1976, the Officers of Defence Science
Service (DSS) in R&D and DGI organisation were trifurcated
into three organisations viz. DRDO,
DGI, and Directorate of Technical Development & Production (Air), i.e.
DTD&P (Air). In 1979, the DSS Officers were re-organised as
Defence Quality Assurance Services (DQAS). A composite cadre of Junior
Scientific Officers, who included Junior Technical Officers of DPI (N) cadre,
was formed into a DGI cadre in 1982. In 1984, the Officers of the erstwhile DPI
(N) /DWP Group ‘A’ cadre were merged in DQAS
1.7 In keeping with the modern trends in the
evolution of Quality movement internationally and at the national level, DGI,
DPI (N) & DWP were re-named as Directorate General of Quality Assurance,
Directorate of Quality Assurance (Naval) and Directorate of Quality Assurance
(Warship Projects) respectively in 1985.
1.8 The DGQA Organisation
functions under the administrative and overall control of Department of Defence
Production & Supplies in the Ministry of Defence. The Naval Directorates are manned by Naval officers
on tenure along with DGAS officers and DQA(N) cadre
staff to undertake their assigned tasks of indigenisation, AHSP and QA cover.
1.9 In Apr 05
, the QA cover hitherto rendered
to Ordnance Factories by DGQA was revised by MoD to a periodic Quality Audit
and Surveillance function. This change however did not immediately cause any major reduction
to DQA(N)’s role.
1.10 In Oct 2005, the
responsibility of indigenisation was transferred to the newly formed
Directorate of Indigenisation (DOI) at Naval Headquarters. A few DQA(N) staff
have been posted with NHQ/DOI on a tenure basis with effect from Jan 2006.
1.11
In Dec 2005, MoD also issued
orders revising the traditional QA cover
rendered by DQA(N) and DQA(WP) for shipbuilding activities. Accordingly QA
cover for all
materials , stores and equipment would
be assigned by NHQ either to shipyard(through in-house / third party) or to
DQAs themselves.
2.2 Quality Assurance Functions. This is the most important
function of DQA(N). It essentially consists of
following:-
(a) The primary aspect of QA function is to enable the manufacturer to produce the item as per IN requirements. On placement of purchase order on the manufacturer the DQA(N) is the designated Inspection Authority that ensures QA of the subject item through any one of the ten Inspection Agencies, located across the country. Accordingly the specifications and parameters of the items and their method of testing needs to be finalised jointly with the manufacturer . In fact most of these are discussed during Technical / price negotiations conducted by the order placing authority.
(b) Every purchase order specifies the Inspecting Officer , who is
invariably the regional QA officer of DQA(N). The Inspection Authority for all DQA(N) items is DQA(N) , who is vested with the authority to
finalise specifications and the acceptance procedures.
(c )
Every purchase order needs to be
followed with a suitable Quality Assurance Plan (QAP) for the product. The draft
QAP is prepared by the manufacturer with due care on inspection of raw
materials, process of manufacture, dimensional inspections, assembly, testing
and performance trials/checks on general workmanship and finish as well as
packing and preservation. The QAP is submitted to the Inspecting Officer, who
in turn forwards it with his comments to the Inspection Authority.
(d) The QAP is approved by
DQA (N). If required DQA (N) consults NHQ for any specific user inputs.
(e) During the process of
manufacture, the QA unit renders technical guidance to the firms
.
(f) The QA cover is rendered strictly
as per the approved QAP.Any deviation/concession from specified standards, when
required, is processed through Inspecting Officer and approved by DQA(N). NHQ are consulted by DQA(N)
on case to case basis.
(g)After the items are
inspected and cleared for delivery, the inspecting officer issues the I note, against which the manufacturer can claim the
payment.
(h) DQA (N) is also responsible for investigating defects/failures during service life of the product and for evolving remedial measures for future orders.
2.4
Vendor Registration One
of the pre-requisites for indigenous development of Defence equipment is a
sound industrial base, which has adequate technical infrastructure. Towards
realistically mapping this, DQA (N) is required to undertake capacity
assessment of firms and register them for consideration of issue of tenders.
Accordingly DQA (N) is required to carry out following: -
(a) Vendor’s Registration
for those items where they have established capacity. Vendor’s ratings and Self
Certification.
(b) Carryout vendor
ratings as per DGQA policy.
(c) Examines cases
for Self Certification as per policies of DGQA.
(d) Maintain database
on vendors, which are shared with NHQ, shipyards, CGHQ etc.